How do I view my order details?

 

To view your order details you must be logged into your account. Login can be found on the top right corner of every page. If you are on a mobile device there is a login icon in the main navigation. Order details can be found under your "My Account" page which can be accessed in two ways:

 

1) Click the "My Account" link on the top right corner of every page.

My Account

 

From your "My Account" page under Orders you can view details from all your current and past orders.

Orders

 

If you click on "View All Orders" you will be taken to a page that lists all orders that you have placed. Clicking the "Order Detail" link will bring you to a page that shows the details for that order, which includes items ordered, billing and shipping information, tracking information and option to print.

View All Orders

 

2) Or you can access your orders from the My Account tab (Desktop only).

 

On the "My Account" tab you can view your Order History and Ask the Glue Doctor® submissions.

My Account tab

 

If you have trouble finding a specific order you can contact a Web Customer Service Representative at (877) 454-9224 ext. 3.