Quality Certifications and Awards
Ellsworth Adhesives' Corporate Headquarters and Worldwide Distribution Center in Germantown, Wisconsin has been successfully registered to the ISO 9000 Quality Management System standard since 1997. Our investment in quality and continual improvement is evidenced by the most recent upgrade to the ISO 9001:2008 and AS9120A (technically equivalent to EN 9120:2009) quality management system standard. We continue to commit time and resources to the elimination of waste and improved productivity through the implementation of Lean concepts within Ellsworth. We are reaping the benefits of being the recipient of the Rockwell Collins "Lean Supplier of the Year" award for 2004.
The goal of every member of Ellsworth Adhesives is to consistently meet our Customer's expectations. To accomplish this, we actively build cooperative Relationships with our suppliers and customers, promoting mutual respect and loyalty. We've sought out the highest quality individuals to represent our team while promoting ongoing training and education at all levels of our organization. It is our intent to provide our customers with consistent service and technical support.
Ellsworth Adhesives has successfully developed an employee gain-sharing program that rewards individuals as well as groups for reaching quality and productivity goals. We utilize measurements of productivity, quality and customer feedback to report our progress on a monthly basis. This reporting also provides Ellsworth the Trend Analysis needed to implement improvement opportunities.
As a distributor, the controlled tracking of documentation and materials by lot/batch is of critical importance. To manage this task, Ellsworth Adhesives is utilizing a state-of-the-art Warehouse Management System. Not only does this computer system offer accurate, real-time information on current stock levels, lots, shelf life and customer requirements, it retains a history of all lot-tracked items and their corresponding customer orders. Ellsworth Adhesives also takes First-In-First-Out stock rotation very seriously. Our pledge is to maintain the freshest material available for our customers.
From the installation of a fully bar coded Warehouse Management System to simple process streamlining, Ellsworth Adhesives is continually looking for ways to improve productivity, quality, delivery performance and customer satisfaction. We look forward to any opportunity to demonstrate the quality that Ellsworth Adhesives offers our customers. What can we do for you?